Account Management

Created by Koyo Inc, Modified on Tue, 18 Aug at 7:46 PM by Koyo Inc


How do I reset my password?

Click “Reset Password” on the login screen and follow the instructions sent to your email.


How do I change my password?

Log in to the Koyo mobile app and tap Settings in the top-right corner. Select “Change Password” and follow the instructions to set a new password. Once you’re done, tap “Change Password” to save your new password.


How do I change my Avatar?

Click “Complete your profile” from the profile screen, or click the edit icon. Follow the instructions to customise your avatar, then click “Apply” and “Save and Continue” to successfully update your avatar.


How do I change my username?

Log in to the Koyo mobile app and tap “Profile”. From your Profile page, tap “Settings” in the top-right corner, then select “My Profile.” Update your username and save your changes.


How do I enable notifications?

Log in to the Koyo mobile app and tap “Profile”. From your Profile page, tap “Settings” in the top-right corner, then select “Notifications.” Toggle notifications on to start receiving updates from Koyo.


How do I set my practice schedule?

Log in to the Koyo mobile app and tap “Profile.” From your Profile page, tap “Settings” in the top-right corner, then select “Practice Schedule.” Choose your preferred practice days and times, and Koyo will send you notifications based on your selected schedule.

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